Welcome to Zaviyar Collection FAQs. Here you’ll find answers to the most common questions about our store, products, and services.

🛒 Orders & Payments

Q1: How can I place an order?
A: Simply browse products, add them to your cart, and proceed to checkout. Follow the steps to confirm your order.

Q2: What payment methods do you accept?
A: We currently offer Cash on Delivery (COD) all over Pakistan.

Q3: Can I cancel my order?
A: Yes, you can cancel your order within 24 hours of placing it by contacting our support team.

🚚 Shipping & Delivery

Q4: Do you charge for delivery?
A: No, we offer Free Shipping all over Pakistan.

Q5: How long does delivery take?
A: Standard delivery time is 3–7 business days, depending on your location. Remote areas may take a little longer.

Q6: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking number via WhatsApp, SMS, or email.

🔄 Returns & Refunds

Q7: What is your return policy?
A: You can return or exchange an item within 7 days of receiving it, as long as it is unused and in original packaging.

Q8: Are there any items that cannot be returned?
A: Yes, personal care items, hygiene-related products, and discounted/sale items are non-returnable.

Q9: How long does it take to get a refund?
A: Refunds are processed within 5–7 business days after the returned item is inspected and approved.

📞 Customer Support

Q10: How can I contact Zaviyar Collection?
A: You can reach us anytime: